Th13 Privacy Policy — Malaysian User Data Protection
Th13 takes the privacy of every user seriously. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Last updated: 2026. This policy applies to all registered th13 users in Malaysia.
What Information Do We Collect From You?
When you register and use the th13 platform, we collect several categories of information to ensure a smooth, secure experience tailored to your needs:
Your full name, email address, phone number, date of birth, and password provided during registration. This information is required to verify your identity and enable secure access to your account.
Details of deposit and withdrawal transactions in Malaysian Ringgit (MYR), your chosen payment methods such as DuitNow and FPX, and your transaction history. Full card or account numbers are not stored directly on our servers.
Device type, operating system, browser version, IP address, and general location data. This information helps us detect suspicious activity and keep your account secure at all times.
Records of gaming activity, bets placed, session duration, pages visited, and interactions within the platform. This data is used to enhance the user experience and detect any unusual patterns.
How Is Your Information Used?
Th13 uses collected information solely for platform operations and service improvement. We do not sell your personal data to any third party for marketing purposes. The primary purposes of data use include:
- Securely processing account registration, login, MYR deposits, and withdrawals.
- Verifying user identity and ensuring compliance with the minimum age requirement of 18 years.
- To provide relevant and responsive customer support for your enquiries.
- Sending important notifications related to your account, transactions, and platform updates.
- Detecting and preventing fraud, money laundering, and other illegal activities.
- Analysing usage patterns to improve the functionality and overall experience of the th13 platform.
- Complying with legal obligations and regulations applicable in Malaysia.
How Do We Use Cookies and Tracking?
Th13 uses cookies and similar tracking technologies to enhance your experience while browsing our platform. Cookies allow us to remember your preferences, maintain your login session, and deliver relevant content.
We use two types of cookies: session cookies that expire when you close your browser, and persistent cookies stored for a longer period for convenient re-login. You can manage your cookie settings through your browser at any time, though this may affect certain platform features.
We do not use third-party cookies for external advertising purposes. All tracking data is strictly for th13's internal use only.
Where and How Is Your Data Stored Securely?
All th13 user data is stored on servers protected with industry-standard SSL encryption. Access to personal data is strictly limited to authorised personnel and is subject to rigorous security protocols.
All communications between your device and th13 servers are encrypted using SSL protocols to prevent any data interception.
Data is stored in encrypted databases with multi-layered access controls and continuous monitoring for any unauthorised access attempts.
Account data is retained for the duration the account remains active and for as long as required under Malaysian law. Data that is no longer needed will be securely deleted.
User Rights & Third-Party Information Sharing
Th13 does not sell or rent your personal information to third parties. We may share data only in the following limited circumstances:
- Payment processors required to complete your MYR transactions.
- Malaysian authorities where required by law or court order.
- Technology service providers that support platform operations, bound by strict confidentiality agreements.
As a th13 user, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate information via your account settings.
- Deletion: Request deletion of your data upon account closure, subject to applicable legal obligations.
- Objection: Object to the processing of your data for specific purposes by contacting our support team.
Policy Changes and How to Contact Us
Th13 reserves the right to update this privacy policy from time to time to reflect changes in our practices or Malaysian legal requirements. Users will be notified of any material changes via platform notifications or their registered email.
Continued use of the th13 platform after any changes are published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, data access requests, or concerns regarding this privacy policy, please contact us:
Email: [email protected]
You may also refer to the FAQ page for answers to privacy questions commonly raised by Malaysian users.
Your Privacy is Protected at th13
By understanding our privacy policy, you can use the th13 platform with complete confidence. Register an account today or log in to continue your safe sports betting and gaming experience.